You can request access to, an export of, or deletion of your Unashamed data at any time — whether or not you still have the app installed.
Delete your account in the app
The quickest way: open Unashamed and go to Account → Profile → Delete account. Your account and its data are permanently deleted from our database straight away. No email needed.
Request by email
Email us from the address associated with your Unashamed account, and tell us which of the following you'd like:
- Access / export — a copy of the personal data we hold about you
- Correction — fix inaccurate information on your account
- Deletion — permanently delete your account and associated personal data
What Happens When You Request Deletion
Whether you delete in the app or by email (once we've verified the request came from your account's registered email address), we delete:
- Your account and login credentials
- Your streak history, reset logs, urge logs, and trigger journal
- Your accountability partner connections
- Your community posts, comments, and circle memberships
- Your flagged-app, time-limit, Timetable, Bedtime, and Quality Time settings
- Your protection status history and app events
- Your notifications and push notification token
If you uploaded a profile photo, it's kept separately in our image storage (Bunny.net). Email us and we'll remove it. We'll do this automatically for email deletion requests.
We may retain a limited record where we're legally required to (for example, if your account is the subject of an open abuse report at the time of your request), and we'll tell you if that applies to your specific request. Everything else is deleted, not just deactivated.
How Long It Takes
We aim to complete access, correction, and deletion requests within 30 days of verifying your request. If it'll take longer for any reason, we'll let you know.
Deleting the App vs. Deleting Your Data
Uninstalling the app from your phone does not delete your account or data from our servers — it only removes the app itself. To actually delete your data, delete your account in the app first, or send a deletion request as described above.
Contact
For any question about this process, email unashamedapp@gmail.com.